The room with an actual double bed.

Hotel was straightforward and excellent, truly enjoyed our stay.

Everything was brand-new from staff, who were consistently courteous, to the incredible location.

The hotel is conveniently located close to the train station, making it easy to access. The rooms are comfortable and well-maintained, providing a cozy atmosphere for a good night's sleep. The attentive staff provide excellent service, ensuring a pleasant stay. Additionally, the breakfast offered is delicious and satisfying, providing a great start to the day.

All aspects of this hotel were satisfactory.

Politeness and taking care of residence with smiley face.....Even though I am unable to convey through English language, staff understands the residence and doing needful things.

Only one thing I didn't get I.E., in the room itself bathing facilities are there even though the reception staff said you have to take the public bath room. I don't know about the reason why they said......

The cleanliness of the place.

No printer served.

The location is good and fantastic, a bus stop is minutes from the venue. Love eating outside and there's Yukiya, set minutes from the hotel.

Comfy rooms, extensive breakfast, delightful onsen, great massage, free ramen.

Nothing to dislike.

Service is good. Some small things were prepared in the room, like flashlight, drying rack and Air Purifier & Humidifier

Very good place to stay and convenient to Niigata Bus and train station. Good Sauna and Bath facilities. Room is spacious and worth for a dollar.

I liked this hotel pretty much, no dislikes and love to stay again.

Free snacks and drinks were great to have during the Christmas stay. The hotel location was convenient to explore the city centre. The bedding was cozy, and sleep quality was good.

The room was too small, and the temperature was too high. The breakfast selection was not very satisfying, and the options were quite limited.

Our romantic escape to this hotel was amazing! We loved the convenience of the nearby train station, which allowed us to explore the city with ease. The onsen was definitely the highlight of our trip, and we appreciated that it was open from 3pm to 10am. The supper with delicious ramen was a fantastic surprise and added to the overall experience. We also enjoyed the new and nicely decorated room.

While we had an incredible time during our stay, there were a few aspects that we disliked. we found it challenging to communicate with the staff, as they mainly spoke Japanese and had a limited grasp of English.

I had a great stay at this hotel. the location was perfect, just a short walk from the train station. This made it really convenient for exploring the city and finding lots of nearby restaurants. Secondly, the staff were friendly and helpful, making check-in and check-out a breeze. The rooms were clean and comfortable, with a semi-double bed that was just the right size. Lastly, the breakfast had a wide variety of dishes to choose from, ensuring a delicious start to the day.

All in all, my experience at this hotel was fantastic, with no complaints whatsoever.

This hotel is easy to find, located near the train station and in the city center. Its convenient location makes it a great choice for travelers exploring Niigata. The rooms are cozy and well-equipped, with comfortable beds and in-room bathrooms. The staff provides excellent service and pays attention to detail, ensuring a pleasant stay. Additionally, the hotel offers basic amenities such as laundry facilities and a satisfying breakfast.

No major issues or improvements needed.

Near train station with onsen. Great breakfast, nice staff, and very clean.

Nothing, all great.

I stayed at Dormy Inn Niigata and had a great experience. The rooms were simple, clean, and comfortable, and the staff was friendly and helpful. I especially enjoyed the fantastic public bath and the free ramen in the evening. The location was convenient, with easy access to restaurants and Niigata Station. I highly recommend this hotel.